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Help & FAQs

Here is a list of commonly asked questions about us. If your still have unanswered questions, please use our contact form.

FAQs

What are our shipping costs?

For all orders under $150 there is a $20 shipping charge, for all orders over $150, shipping is free all across Canada.

Where can we ship to?

We can ship all across Canada!

Will my insurance cover purchases on your site?

In a lot of cases yes! Just submit your thecpapstore.ca invoice to your insurance company!

Can I return my order?

In most cases, yes! We have a 30 day return policy on all orders. Just use our Contact Form to request one.

Where do we ship from?

We ship from Vancouver, Canada. But we can service all of Canada!

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.

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